It is necessary to bring the voucher as proof that you have made the purchase and the number of passengers. It can be displayed in digital format: on your smartphone or tablet.
It is not necessary to bring your original passport. We know that many travelers do not like to carry their original passport. In that case, you can bring a copy of any other document that identifies you.
Depending on the location of the hotel, we will provide a meeting point and time. In the case of activities that include transportation from the hotels, we will provide a pick-up time from the hotels 12 hours before the activity.
The age of infants who do not pay will be specified in each tour, as long as they sit on their parents’ lap.
Transportation is included if the activity mentions “inclusions”. At the end of the tour, you will be taken back to the meeting point where you were picked up.
It is always possible and it is recommended to do so 24 hours in advance. Our tours run even in rainy weather. We only suspend the tours in case of heavy storms and those that take place on board ships.
Spain
TOLEDO
info@candletours.es
At the time of purchase, your reservation will be confirmed automatically. If you need to make any changes, you can do so through our call center, email or contact number.
Cancellations can be made directly in the confirmation of your purchase, at least 24 hours prior to the service, to avoid penalty charges.
To request a refund, you can send an email to calidad@amigotours.com indicating your reservation number and the reasons for the request. You will receive a reply within 72 hours.
